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Motivational Interviewing & Goal Setting

Listen deeply. Evoke change. Set goals that hold.

By the end you will be able to use the four core motivational interviewing skills to help someone find their own reasons to change.

Part of the AURIS approach to identity, stability and human development.

  • Professional
  • Practitioner Certification · £400
  • Practitioner Certification
  • Course 5 of 6
  • About 100 minutes

Why advice rarely changes behaviour, and what actually does. Learn the four core skills of motivational interviewing, how to listen for someone's own reasons for change, and how to help them set a goal that survives contact with real life.

What you'll leave with

Before You Speak In the moment, ask yourself: - Am I about to solve? - Am I about to advise? - Or am I about to understand? Use this every time you feel the urge to jump in, for the rest of this course and beyond.

Watch the course introduction

Watch this before you begin

Motivational interviewing is not persuasive advice. It depends on listening closely enough for the person’s own reasons, ambivalence and language for change to emerge. Use this short talk as a listening primer before learning OARS, change talk and the discipline of resisting the urge to fix.

Sold as part of the Practitioner Certification: £400 in full, or £50 a month for 8 months.

Course illustration
Motivational Interviewing and Goal Setting cover: a practitioner sitting outdoors at sunrise, listening closely and taking notes as a service leaver talks, beside the OARS cycle of open questions, affirmations, reflective listening and summaries.
Suggested learning pathways

Where this course fits

Where it sits
Specialist learning that can be taken on its own, in any order.
What usually comes before
Nothing. This is a starting point, and the free Introduction to AURIS is always open alongside it.
What usually comes next
Whatever fits your situation. See the five pathways.

A pathway is a suggested order, not a requirement. Nothing here has to be bought to make this course work.

About this course and why it matters

About this course

A five-lesson practitioner course on motivational interviewing and goal setting, built on the established, evidenced methods of Miller and Rollnick, and Locke and Latham. Covers why direct advice tends to backfire, the four core listening skills of motivational interviewing, listening for and evoking someone's own reasons for change, and setting goals specific and challenging enough to actually hold.

Why this matters

Most practitioners are trained to help by explaining, suggesting and solving. The evidence says that rarely changes behaviour. What changes behaviour is helping someone hear their own reasons for change, and then setting a goal they genuinely own.

What you will learn

  • Recognise the fixing reflex and offer advice collaboratively with permission
  • Use open questions, affirmations, reflective listening and summaries
  • Distinguish change talk, sustain talk and discord without labelling the person resistant
  • Help someone choose a feasible goal with an observable next step
  • Respond to ambivalence and relationship strain while respecting autonomy
Course curriculum · 5 lessons

Course curriculum

5 lessons. The lesson content itself opens once you start the course.

  1. Lesson 1 · about 20 minutes

    Why Advice Doesn't Work

    This lesson names the fixing reflex, the instinct to advise, and why curiosity works where advice does not.

    • Recognise the fixing reflex (historically called the righting reflex) in your own practice
    • Ask permission before offering advice and check the person’s response
  2. Lesson 2 · about 20 minutes

    The Four Core Skills: OARS

    This lesson gives you the four core motivational interviewing skills that replace advice.

    • Use open questions, affirmations, reflective listening and summaries
    • Use a reflective statement in place of a question
  3. Lesson 3 · about 20 minutes

    Change Talk vs Sustain Talk

    This lesson is about what to listen for: change talk, and how reflecting it back strengthens it.

    • Tell change talk apart from sustain talk
    • Reflect change talk back rather than arguing against sustain talk
  4. Lesson 4 · about 20 minutes

    Setting Goals That Actually Hold

    This lesson is about setting a goal specific enough to act on and genuinely owned enough to hold.

    • Describe a feasible goal with an observable next step
    • Use an ownership rating as a conversation prompt, not a validated scale
  5. Lesson 5 · about 20 minutes

    Working With Sustain Talk and Discord

    This lesson is about distinguishing sustain talk from discord and responding with curiosity, partnership and autonomy rather than treating the person as resistant.

    • Expect ambivalence to resurface as a normal pattern
    • Respond to a defensive reply with curiosity

What is included

  • Audio narration
  • Guided reflections
  • Interactive exercises
  • Practical activities
  • Downloadable worksheets
  • Assessment
  • Portfolio work
  • Certificate on completion
Explore the course framework

The OARS Cycle

The AURIS Signature Framework, the OARS Cycle: a continuous loop of open questions, affirmations, reflective listening and summaries, returning to open questions, with notes on why the cycle builds trust, reduces resistance and evokes someone's own reasons for change.
A cycle of curious conversation: an open question, then an affirmation, then reflective listening, then a summary, then back to an open question. Return to this before every session, not just once.

Before you start

Complete Identity-Centred Communication; Facilitating the AURIS Framework; Assessment, Formulation & Evidence Skills; and Ethics, Boundaries & Safeguarding first.

After you finish

After you finish

Before You Speak In the moment, ask yourself: - Am I about to solve? - Am I about to advise? - Or am I about to understand? Use this every time you feel the urge to jump in, for the rest of this course and beyond.

Common questions

How much does Motivational Interviewing & Goal Setting cost?

It is £20, paid once. You keep lifetime access to the course, including future research driven updates. There is no subscription or renewal.

Do I get a certificate?

Yes. Complete every lesson and pass the required assessment to receive an AURIS Certificate of Completion in your name. It records your learning. The separate Practitioner Certification is an internal AURIS programme; neither certificate is an externally accredited qualification or a clinical licence to practise.

How long does it take, and is it self-paced?

Study at your own pace. Lessons open in sequence after you complete the previous lesson; there is no daily waiting period for this course, and the course is designed to take about 100 minutes in total.

What work do I need to complete?

Lessons include practical activities and saved reflections. Some courses also require portfolio entries and an assessment; the lesson and assessment pages identify required work. Use ordinary or fictional examples where appropriate and avoid identifying details. Reading or listening alone does not complete a lesson.

Do I need to do anything before this course?

Complete Identity-Centred Communication; Facilitating the AURIS Framework; Assessment, Formulation & Evidence Skills; and Ethics, Boundaries & Safeguarding first.

Next steps and related courses

Course progression

This is course 5 of 6 in the AURIS Institute Practitioner Certification.

  1. Foundation
  2. Applied
  3. Practitioner

Course 5 of 6 in the AURIS Practitioner Programme. Next is Applied AURIS Practice, the capstone course where every skill from the programme comes together in supervised delivery.

Related courses

Evidence, sources and limitations

Research and evidence

This course draws on established, evidenced external research: William Miller and Stephen Rollnick's Motivational Interviewing, and Edwin Locke and Gary Latham's goal-setting theory, applied through the AURIS Framework. Like The Communication Reset, this content is not drawn from AURIS's own interview research. That distinction is stated plainly, the same honest-sourcing standard used throughout the rest of the Academy.

The evidence behind this course

Evidence

  • Motivational Interviewing — Miller and Rollnick

    Direct advice tends to provoke resistance; evoking a person's own reasons for change is more effective than arguing for it.

  • Building a practically useful theory of goal setting and task motivation — Locke and Latham, 2002 (Read source)

    Specific, challenging goals produce better outcomes than vague ones, which is why goals are set concretely rather than aspirationally.

How AURIS interprets it

  • AURIS states plainly that, like Identity-Centred Communication, this course is not drawn from AURIS's own interview research; it applies Miller and Rollnick's and Locke and Latham's established methods through the AURIS Framework.

What you do with it

  • You use the four core motivational interviewing skills (open questions, affirmations, reflective listening, summaries) and recognise and evoke change talk rather than arguing for change.
  • You help someone set a goal that is specific and genuinely chosen, and practise rolling with resistance rather than confronting it directly.

Ready to begin?

This course is part of the Practitioner Certification: £400 in full, or £50 a month for 8 months.

One useful monthly letter with new learning, research and practical tools.