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Research · Project

Service Provider Identity Adaptation

Extending the model beyond leaving service to the ongoing adaptation people make while still in role.

2025 to ongoingIn reviewPeer review: Internal review
Lead organisation
AURIS Institute
Authors and contributors
  • Gemma Gardner, Lead researcher and author (AURIS Institute)

Methodology

Development and internal review of the service provider identity adaptation framework, drawing on the AURIS interview programme and on the published behaviour change literature recorded in the evidence audit.

Limitations

The framework is under internal review and has not been externally reviewed. The pattern of identity, community, purpose and stability is an emerging pattern in the interview data, drawn from 22 of the 108 planned interviews, and is not proven.

Every project and its dates sit on the research calendar, full papers are in publications, and media materials are in the press kit.

Following the research?

We publish in the open as each study reaches a point where it can be read and checked.